Refund policy

Return and Refund Policy

Return window: You can request a return within 30 days of receiving your order.

Condition: Items must be unused and in original packaging.

How to start a return: Email us at zoravuni35@gmail.com with your order number and reason. We'll reply with instructions.

Refunds: Once we confirm your return, refunds are issued to your original payment method within 5-10 business days. Shipping fees are non-refundable.

Damaged or wrong items: If your item arrives damaged or incorrect, contact us within 30 days with a photo. We'll replace it or refund you in full, including shipping.

Note: Original shipping fees are non-refundable unless the item was defective.